All our products, including Argan Hair Oil, Anti-Fall & Hair Growth Mask, and Repair & Silky Conditioner, are subject to availability. We strive to keep our inventory up-to-date, but in case a product becomes unavailable after you place an order, we will notify you promptly and offer alternatives or a refund.

We accept secure payments through trusted partners. Payments are processed upon order placement. Ra’Nichelle Kultural Kare Argan reserves the right to cancel orders if payment is not received or if there are suspicions of fraudulent activity.

Once your order is successfully placed, you will receive an order confirmation email containing details of your purchase. Please review this confirmation and contact us immediately if there are any discrepancies.

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1. Eligibility: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received. Returns must be initiated within 30 days of the purchase date.

2. Return Process: To initiate a return, please contact our customer service team at info@ksoam.com. Provide your order number and the reason for the return. Our team will guide you through the return process.

3. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment. Please allow a few business days for the refund to reflect in your account.

4. Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

If you have any questions or concerns regarding your order or the return process, please reach out to our customer service team at info@ksoam.com.

Thank you for choosing Ra’Nichelle Kultural Kare Argan. We value your satisfaction and are committed to providing you with high-quality hair care products and excellent customer service.